行业应用宣传册

服务

数十年了,耐驰集团的“研磨&分散”事业单元在研磨和分散的实验室和工业生产领域创立了标准。我们的机器程序包括干法和湿法研磨系统,搅拌机,捏合机和分散机,干法分级系统以及完整的工厂。然而,我们不仅仅需要让客户感到我们在这个技术领域是世界上的领导者,我们更希望被当做是一个优秀的顾问,能提供全方位的服务。为了提升您的竞争力,为了让您的系统更流畅和高效,为了确保机器最大化的运行时间,我们提供一个广泛的服务,让我们成为您值得信赖的合作伙伴。

湿法研磨和分散

售后服务部门主任

Johannes Wildenrother
Tel.: +49 9287 797 148
Mobil: +49 172 888 12 70
 johannes.wildenrother‎@‎netzsch.com

Leader Service Technician Team

First Level Support: Mechanics

Gerhard Reisnecker
Tel.: +49 9287 797 235
Mobile: +49 172 881 2073
 gerhard.reisnecker‎@‎netzsch.com

First Level Support: Electrics

Dieter Beer
Tel.: +49 9287 797 424
Mobile: +49 1551 88 40 002
 dieter.beer‎@‎netzsch.com

服务协议

  • 机器检验和维修的规划
  • 保证机器的最佳可用性
  • 根据机器的性能提供详细的文件资料

启动

  • 按照客户要求规划和调度
  • 现场技术支持
  • 服务和操作人员指导

维修

  • 重新安装机器到理想状态
  • NETZSCH高素质售后服务工程师评估
  • 使用原厂零备件
  • 全套系统检查(包括机械,电器和程序)

检查

  • 机器性能状态的评估
  • 机器性能状态的详细报告
  • 根据您的生产灵活规划检验时间

重建

  • 机器现代化和升级
  • 进行生产力,操作安全性和便捷性的提高
  • 根据生产和应用优化系统

重整

  • 您的机器状态的评估
  • 必要投资措施的核算
  • 执行所有的修理工作
  • 重新调试

Your NETZSCH-Feinmahltechnik Service Team


干法研磨和分级

售后服务部门主任

Hartmut Fax
Tel.: +49 6181 506-239
 ntt_service‎@‎netzsch.com

启动

  • 按照客户要求规划和调度
  • 现场技术支持
  • 服务和操作人员指导

服务协议

  • 机器检验和维修的规划
  • 保证机器的最佳可用性
  • 根据机器的性能提供详细的文件资料

检查

  • 机器性能状态的评估
  • 机器性能状态的详细报告
  • 根据您的生产灵活规划检验时间

维修

  • 重新安装机器到理想状态
  • NETZSCH高素质售后服务工程师评估
  • 使用原厂零备件
  • 全套系统检查(包括机械,电器和程序)

重建

  • 机器现代化和升级
  • 进行生产力,操作安全性和便捷性的提高
  • 根据生产和应用优化系统

重整

  • 您的机器状态的评估
  • 必要投资措施的核算
  • 执行所有的修理工作
  • 重新调试

分散 & 均质

耐驰 Vakumix GmbH, Weyhe-Dreye, 德国

General/Contact

You want more than just a supplier and we want more than just to supply a machine.

NETZSCH Vakumix as partner for industry offers a full service. From the first day of your planning up to ...

Profit from our specialists during trainings, workshops or directly at our premises.
Please do not hesitate to contact our maintenance team. There is much which can be solved from afar.

We are happy to assist you, do not hesitate to contact us.

Contact directly the NETZSCH Vakumix Service:

NETZSCH Vakumix GmbH
Service
Mr. Stefan Hüfe
Zeppelinstrasse 1
D-28844 Weyhe
Tel.: +49 421 8 49 56 20
Fax.: +49 421 8 49 56 92
e-mail:  stefan.huefe‎@‎netzsch.com

Product Service

NETZSCH Vakumix Service for all plants

At any time and world-wide – we assist you at once – quickly and reliably.

  • Installation
  • Commissioning
  • Maintenance
  • Reconstructions / Overhauls
  • Repairs
  • Spare parts
  • Guarantee Cases

Installation

NETZSCH Vakumix manufactures the processing plants in modular design, such that single subassemblies, such as mixers, premix vessels, platforms and utility subassemblies can be installed in a quick and uncompli-cated way at the customer’s site.

The individual modules are equipped with intelligent clamps and with BUS compliant valve ways and were always factory-tested.

Commissioning

Commissioning times are considerably reduced by the modules pre-assembled and tested in the manufacturer’s factory.

The modules are connected with the PLC via a BUS system and can be commissioned very quickly by already tested software.

Maintenance

Preventive maintenance always pays out for the customer, as nothing is more expensive than a plant breaking down just in the moment when it is desperately needed for production.
In order to prevent this, the NETZSCH Vakumix service staff carries out the following works:

Please contact us. Together, we will find the optimum solution for you.

  • Testing of machine functions
  • Testing of tightness of machines, pipings and vessels
  • Testing of vacuum system and of vacuum tightness
  • Testing of valve seals
  • Testing of mechanical seals and sealing liquid system
  • Tests on wear and checking of spare parts
  • Testing of initiators, controllers and return signals etc.
  • Testing of scrapers and agitators
  • Testing of safety-related functions of the machine
  • Testing of pneumatic fittings
  • Testing of electric control and the corresponding functions

Request our maintenance staff, in order to avoid production downtimes.

Reconstructions & Overhauls

If your production unit shall be retrofitted, parts exchanged or if new and more powerful components shall be integrated, please do not hesitate to contact us.

Our business activities comprise:

  • Integration of homogenizers into your existing plants via corresponding adapters
  • Exchange of agitators and their scraper systems against powerful and hygienically clean systems.
  • Plant extentions, premix vessels, dosing systems, piping systems, platform enlargements etc.
  • Upgrading of controls, new wiring, touch IPC, visualizations, recipe programmes, trendings, documentation, etc.

You will benefit from reconstructions at your existing production plants, as we use our powerful subassemblies for these reconstructions.

Repairs

If a defective part of your processing unit needs a repair, the NETZSCH Vakumix Service Team is at your disposal worldwide – in a quick and reliable way.

Spare Parts

NETZSCH Vakumix has on stock all current spare parts of the NETZSCH Vakumix range. The spare parts are available to the customer within 24 hours.

Guarantee Cases

In the case of a warranty claim, please do not hesitate to contact our service.

NETZSCH Vakumix GmbH
Service
Mr. Stefan Hüfe
Zeppelinstrasse 1
D-28844 Weyhe
Tel.: +49 421 8 49 56 20
Fax.: +49 421 8 49 56 92
e-mail:  stefan.huefe‎@‎netzsch.com

Mr. Hüfe will be of your assistance and start the corresponding necessary measures.

Services

NETZSCH Vakumix Service for your company

In the run-up to an investment, we are at your disposal regarding

  • Machine design
  • Plant design
  • Factory design
  • Sample production.

Installation and commissioning of the production machines and plants supplied by NETZSCH Vakumix at home and abroad is for us our daily business.
In general, this includes a thourough training of the operation and maintenance staff, if requested we also attend the first premix and provide our support during production.

Moreover, a quick, unbureaucratic 24 hour service can be taken for granted.

Furthermore, we are at your disposal with

  • Error analyses
  • Maintenance contracts
  • Service contracts
  • Consignment stock
  • Second-hand machines / trade-in

Training

As NETZSCH Vakumix supplies complex process technology, it is a matter of course to train the customer on NETZSCH Vakumix plants.
Usually, the training is carried out in

  • theory and
  • practise

The training is subdivided into:

  • Staff Production
  • Staff Maintenance

The object of the training is that the machine operator is able to control the machine in such a way that high quality of products, short batches and cleaning times as well as a reliable operation of the plant are guaranteed.

Technical Consultancy

Already in the run-up of an order, intensive talks with the customer regarding the operation field of the plant and the expectations of the customer should be carried out.

NETZSCH Vakumix is able to provide the following support and advice:

  • Supply of planning fundamentals
  • Test of utilities and output
  • Arrangement drawings
  • Diagrams in terms of process engineering
  • Complete factory design plannings
  • Cost – benefit analysis
  • Etc.

Good advice always pays off for clients!


Service worldwide

您的联系方式

Germany

NETZSCH-Feinmahltechnik GmbH
Selb
Johannes Wildenrother
Tel.: +49 9287 797 148
Cell: +49 172 888 12 70
 johannes.wildenrother‎@‎netzsch.com

巴西
NETZSCH Indústria e Comércio de Equipamentos de Moagem Ltda.

Pomerode
E-mail:  info.nem‎@‎netzsch.com

中国
NETZSCH (Shanghai) Machinery and Instruments Co., Ltd.

Shanghai
E-mail:  info.nsc‎@‎netzsch.com

英国
NETZSCH Mastermix Ltd.

Lichfield
E-mail:  info.nmx‎@‎netzsch.com

西班牙
NETZSCH España, S.A.U

Terrassa
E-mail:  info.neb‎@‎netzsch.com

俄罗斯
ZAO NETZSCH Tula

Tula
E-mail:  info.ntr‎@‎netzsch.com

Turkey
NETZSCH Makine Sanayi ve Ticaret Ltd. Sti.

Izmir
Service Support: Mert ERYLMAZ
Cell: +90.530.668 79 57
Tel.: +90.232.325 46 46/ 104
Fax: +90.232.325 46 50
E-mail:  mert.eryilmaz‎@‎netzsch.com

NETZSCH Trockenmahltechnik GmbH
Hanau
Hartmut Fax
Tel.: +49 6181 506-239
 ntt_service‎@‎netzsch.com

NETZSCH Vakumix GmbH
Weyhe-Dreye
Stefan Hüfe
Tel.: +49 421 8 49 56 20
 stefan.huefe‎@‎netzsch.com

USA

 

NETZSCH Premier Technologies, LLC.
125 Pickering Way, Exton, PA 19341

Phone: 484 879 2020
Toll Free: 800 676 6455
 info.npt‎@‎netzsch.com


After Sales Manager
Dirk Pennington
Direct: 610 280 1280
Cell: 610 209 0530
 dirk.pennington‎@‎netzsch.com


Service Department
Paul Koterba
Direct: 610 280 4407
Cell: 610 883 7573
 paul.koterba‎@‎netzsch.com

Nathan Kasimer
Direct: 610 280 4237
Cell: 484 639 3564
 nathan.kasimer‎@‎netzsch.com

Arthur Dromgoole
Direct: 610 280 1271
Cell: 610 883 7563
 arthur.dromgoole‎@‎netzsch.com

Colin Odom
Direct: +1 610 561 6267
Cell: +1 610 261 6311
 Colin.Odom‎@‎netzsch.com


Spare Parts Department
Trudy Taylor
Direct: 610 280 1292
 trudy.taylor‎@‎netzsch.com

Beverly Pohlit
Direct: 610 280 1265
 beverly.pohlit‎@‎netzsch.com

Sharon Smith
Direct: 610-561-6264
 Sharon.Smith‎@‎Netzsch.com

Team Leaders
Service
Dave Hoover
Direct: 610 280 1240
Cell: 484 502 3679
 dave.hoover‎@‎netzsch.com

Customer Service
Chris Eckert
Direct: 610 280 1205
Cell: 484 502 3653
 chris.eckert‎@‎netzsch.com